Internship at the Atlantic Resort and Spa
I don’t think I have told you about my new internship. Recently I have been interning at the Atlantic Resort and Spa. It is a Starwood owned property and part of their luxury collection hotels. It is located in Fort Lauderdale right on the beach.
Since I left the Resort in Singer Island I have been looking for an internship in Revenue Management. It is part of the industry that interests me and there are tons of job opportunities available, and not enough individuals to fill them. I was going to work at the Ritz Carlton and then they were unable to host me. I was looking into the Boca Raton Resort and Club and my schedule didn’t work. I finally was able to set something up with the Atlantic. When I was hired I was going to be working for one person then I received a call a week later saying they were no longer employed. Nevertheless, my internship is going really well.
I worked 9am-5pm on Wednesday and Thursday. On Wednesday I was able to sit in on the weekly departmental meeting with the General Manager. Iworked with Accounts Receivable on verifying refunds that the resort provided. If the Atlantic offered a refund, I needed to go into Galaxy (POS system) and confirm that they actually paid for something originally. Later on in the day two guests called disputing charges on their credit cards so I had to go into the Night Audit reports to find the actual receipts that show that the guest signed.
On Thursday I worked on a mail merge for the unit owners and continued to do more refund verifying. However, towards the middle of the day I worked with the revenue manager on room blocking and putting in a rooming list into the system. I was able to view the star report which tells the Atlantic how they are doing compared to last year in the area of RevPar, ADR, and Occupancy. I concluded the day working on a database that included rooms sold, ADR, and total revenue across all rate schedules in 2007. Using that data I would create a graph to show how it has changed over time.
So far it is pretty neat and I am learning a lot of new things…
Filed under: Hotel Internship on March 6th, 2008
Oh my word, it is so beautiful!
yeah…it is so nice! I would like to live on property. That would be neat.
Hello,
Your experience seems to be very fulfilled….
I’m French, with a bachelor in Hospitality management and I’m looking for an internship program with the J1 Visa in Florida.
Do you have any suggestion for me ?
Thank you
Marie
Definately…there are so many opportunities in Florida, especially South Florida. This is my second internship with Starwood Hotels, and it is always an awesome experience.
What area are you looking to intern with?
Human Resources or Marketing ….
Thank you for your reply
Definitely contact the Atlantic Resort and Spa, but if you want a larger property try St Regis or in October the W opens. They are all owned/managed by Starwood.